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This store has earned the following certifications.
【Original Design】 ArtbyHannah is a Chinese brand dedicated to unique, original design. Our chief designer infuses a neutral perspective to create a modern and natural aesthetic for your home.
【Matching Landscapes】 Enhance your living space with carefully selected landscapes that seamlessly complement your photo frames. Each piece is designed to blend harmoniously, bringing a touch of nature into your contemporary, modern, or Boho-chic home.
【Elevate Your Home】 Embrace the neutral style—perfect for any contemporary, modern, or Boho-chic home. Our designs elevate your living space, adding a calming and timeless element.
【Easy-to-Hang】 Simplifying decor, our frames come with a metal hook attached to the backboard. Hanging your artwork has never been easier. Just find a secure spot and hang your masterpiece.
【Considerate Packaging】 Enjoy a customer-first experience with our well-packaged gift box. Each frame is securely wrapped in a strong, appropriately sized box to ensure it arrives in perfect condition, making it a thoughtful gift or addition to your home.
【Customer Service】 Our team is here to assist. Reach out to us whenever you need support, advice, or have any questions. Your satisfaction is our priority.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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